Delivery Time:
Standard delivery is usually within 30 days. For stocked items, delivery can be arranged within one week. Please check daily inventory with us.
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Packaging:
Professional basic packaging including bubble wrap and sturdy shipping boxes. Custom special packaging is available upon request.
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Shipping Method:
Standard shipping via DHL, FedEx, UPS, and other major couriers. Specific customer requirements can be negotiated.
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Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
For available stock, the MOQ is 1 piece. For custom designs or branded products requiring new molds, the MOQ varies by product. Please contact us for details.
Do you offer OEM and ODM services?
Yes, we provide full OEM and ODM services to meet your specific customization and branding needs.
What are the accepted payment methods and terms?
We accept PayPal, Western Union, T/T, and L/C. New customers usually require 100% T/T. For established cooperation, we accept a 50% deposit and 50% balance before shipment.
Can I get a sample before placing a bulk order?
Yes, samples are available. Sample and shipping costs are paid by the buyer, but the sample cost is refunded once the bulk order is confirmed.
What is your quality guarantee and after-sales policy?
We guarantee the quality of all products. During the warranty period, we offer replacement, repair, or refunds for quality issues. We also provide troubleshooting and installation support.
Why should we choose your company for our trade needs?
We offer a professional team with rich trade experience, strict quality control, competitive pricing, and comprehensive one-stop customized services.
RUX Home Crafts
