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Frequently Asked Questions
Why choose us?
Our products feature low MOQ and high quality. We accept OEM and Trade Assurance orders to ensure customer satisfaction.
Does the product price include a logo?
The listed product price does not include a custom logo. Please contact us for custom logo and packaging requirements.
How long does it take to produce the goods?
For in-stock items, delivery takes 3-7 days. Regular lead time for custom goods is 20-45 days, depending on order quantity.
What are the payment terms?
We accept TT, LC, and Trade Assurance payments. Feel free to discuss other needs with us.
How long will I receive the goods?
By Air/Express, it takes approximately 7-10 days. By Sea, it usually takes 15-45 days depending on the destination port.
How do you handle quality problems?
We have a professional after-sales department dedicated to resolving 100% of quality issues for our products.
RUX Home Crafts
