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Frequently Asked Questions
Q1: Do you have a factory?
A: Yes, we are a manufacturer and trading company specialized in producing fashion and casual crafts for over 15 years.
Q2: How can I get a sample to check the quality?
A: Kindly inform us of your design details, and we will offer a sample based on your specification, or you can send us samples for a counter-sample.
Q3: What is your delivery time? Can we receive goods on time?
A: Usually 10-30 days after the order is confirmed. Exact delivery time depends on order quantity. We keep you informed throughout the process.
Q4: What is the Minimum Order Quantity (MOQ)?
A: Generally, the MOQ is over 100 pcs. However, we can provide samples first to check quality before placing a bulk order.
Q5: Is the price negotiable?
A: Yes, the price is negotiable. Our quotes are based on cost and are reasonable; discounts are available depending on order quantity and materials.
Q6: Can you provide OEM services?
A: Yes, we provide comprehensive OEM services and have worked with many global clients to meet their specific design needs.
RUX Home Crafts
